Aroha Calls
Done-for-you. We build it, tune it, manage it.
Best when you want the phone answered and the whole system handled for you. Leo sets up the voice, booking rules, knowledge, follow-up, and support path.
Never miss another call.
Aroha answers, books, follows up, and remembers every customer — 24/7.
Live demo available 24/7
Managed setup included
7-day money-back guarantee
Live Aroha workflow
Call answered while the owner is on site
Customer
I need a plumber this afternoon. Hot water is gone.
Aroha
I can help. What suburb are you in, and is it urgent or standard?
Booked 3:15 PM - customer details captured
0.8s
answer latency
7
Recoverable leads
Revenue leak closed
1Google lead calls
paid for2Phone rings out
blocked3Booking confirmed
captured4Follow-up sent
automaticWhat good is ranking #1 if the call is missed?
Aroha turns the high-intent moment into a handled conversation, not a voicemail gamble.
One Aroha Group engine
Pick managed or self-serve. Same core system.
Aroha Calls is what businesses buy when they want the result handled for them. Aroha AI is the platform behind it for owners who want to build and control the setup themselves.
Aroha AI
Self-serve. You build and control it yourself.
Best when you want direct control of the same engine: voice, CRM, Email AI, messages, calendar rules, automations, and Aurora inside arohaai.app.
Built for service calls
For tradies on the tools
When you're under a sink, on a roof, or driving between jobs, Aroha answers before the customer rings someone else.
01
Under a sink
Aroha captures the issue, suburb, urgency, and callback details.
02
On a roof
The customer gets a calm answer instead of voicemail.
03
Between jobs
Aroha books the next step before they ring someone else.
Proof of intelligence
Watch Aroha handle a real call flow.
Not a fixed script. Pick a niche and watch the call change: different questions, rules, routing, summaries, and next actions.
Aroha Calls - live example
On-site plumbing team
Incoming call
Hot water cylinder leaking after hours
Caller
Hi, my hot water cylinder is leaking and I need someone today.
Rule Aroha follows
Capture suburb, urgency, access notes, and route emergencies.
Detected emergency language
Asked safety and urgency questions
Captured suburb and access details
Queued owner notification
Outcome
Urgent job captured, summary sent, customer does not ring the next plumber.
Job type: leaking cylinder
Suburb: Spreydon
Priority: urgent
Next action: owner callback
The real leak
You do not need more leads if the ones calling now are being missed.
Most owners spend money getting attention, then lose the customer at the exact moment they are ready to talk. Aroha Calls fixes that handoff: phone to booking, email to reply, enquiry to CRM, follow-up to customer.
01
They find you
Google, ads, referrals, old customers. The hard part already happened.
02
Then the phone rings out
No answer means no trust. The caller does not wait around to admire your website.
03
They call the next option
The lead you paid to earn becomes someone else's booking in under a minute.
04
Aroha catches it
Every call gets answered, qualified, booked, summarised, and followed up.
Built to close the call, not just answer it
The website gets attention. Aroha turns that attention into a handled lead.
The strongest pitch is simple: your marketing already creates demand. Aroha makes sure the moment does not die at ringing, voicemail, slow follow-up, or forgotten admin.
salonsclinicstradiesreal estategymsautovetscafes
Pain
You paid to rank or advertise. Then the caller reaches voicemail.
Aroha fix
Aroha answers the high-intent moment, captures the job, and moves the lead before they call the next result.
Live handling path
1Caller intent detected
2Service + suburb captured
3Booking or quote path chosen
4Owner gets summary
Answered
Booked
Followed up
Real promise: Aroha answers, qualifies, books or routes, remembers, and follows up under the rules Leo sets for the business.
Product clips from the Aroha AI operating layer
Not just a phone bot. The full customer side of the business.
Aroha Calls is the managed package. Underneath it is the Aroha AI workspace Leo uses: voice, inbox, email AI, messages, CRM, Aurora, calendars, analytics, and recovery queues.
Voice AI
Managed by Aroha Group - powered by Aroha AI
The call gets answered before the lead cools down.
Caller intent captured
Urgent rule checked
Booking slot offered
Summary sent to the owner
Calendar-safe
Customer memory
Aurora ready
Live call state
Caller
Hot water is gone
Aroha
Qualifying suburb + urgency
Outcome
Booked for 3:15 PM
The customer sees a fast, calm front desk. You see the booking, summary, reply draft, and next action in one place.
Revenue leak estimator
Put a number on the calls slipping through.
This is not a promise of revenue. It is a quick way to show the risk: if people already call your business, missed calls are not an admin problem. They are a conversion leak.
Missed calls
8/wk
Potential monthly leak
$2,182
Aroha plan starts
NZ$99/mo
Missed-call leak
Estimate only - tune it to your business
Potential lost bookings
$2,182
per month based on your inputs
Weekly risk$504
Yearly risk$26,208
Pain switchboard
Every leak in the customer journey, covered by one managed system.
Aroha Calls is not selling a gimmick. It is a front-office operating layer for the exact places service businesses lose money: phone, inbox, follow-up, calendar, CRM, and handoff.
Google leads
The leak and the fix
Pain
You paid for the click, review, referral, or ranking. Then the phone rings while nobody can answer.
Aroha fix
Aroha answers immediately, captures the job type, suburb, urgency, and contact details, then books or routes the lead.
Instant call pickup
Caller summary
Owner notification
Pain by niche
Every industry loses calls for a different reason. Aroha closes the same gap.
The call is already high intent. The product just needs to meet the caller before their patience runs out.
Without Aroha
Tradies
You are on the tools. The best jobs call while your hands are full.
With Aroha Calls
Aroha qualifies urgency, suburb, job type, and books the callback or appointment before they ring another tradie.
Trusted by businesses across 6+ industries
✂️Salons
🏡Real Estate
🩺Clinics
🏋️Gyms
🔧Tradies
🚗Auto
☕Cafes
🌿Spas
🐾Vets
✂️Salons
🏡Real Estate
🩺Clinics
🏋️Gyms
🔧Tradies
🚗Auto
☕Cafes
🌿Spas
🐾Vets
✂️Salons
🏡Real Estate
🩺Clinics
🏋️Gyms
🔧Tradies
🚗Auto
☕Cafes
🌿Spas
🐾Vets
✂️Salons
🏡Real Estate
🩺Clinics
🏋️Gyms
🔧Tradies
🚗Auto
☕Cafes
🌿Spas
🐾Vets
✂️Salons
🏡Real Estate
🩺Clinics
🏋️Gyms
🔧Tradies
🚗Auto
☕Cafes
🌿Spas
🐾Vets
✂️Salons
🏡Real Estate
🩺Clinics
🏋️Gyms
🔧Tradies
🚗Auto
☕Cafes
🌿Spas
🐾Vets
✂️Salons
🏡Real Estate
🩺Clinics
🏋️Gyms
🔧Tradies
🚗Auto
☕Cafes
🌿Spas
🐾Vets
✂️Salons
🏡Real Estate
🩺Clinics
🏋️Gyms
🔧Tradies
🚗Auto
☕Cafes
🌿Spas
🐾Vets
12,000+
Calls answered
30%
More bookings / month
24/7
Live across the world
The Aroha stack
Every part of the front-of-house, on autopilot.
One system for calls, bookings, follow-ups, and your team's day-to-day questions. Powered by Aroha AI.
24/7 AI receptionist
Answers every call in your brand voice — even at 3am, even on Christmas Day.
2:14amAfter-hours booking
Booked11:08amReturning customer ⭐
Booked4:41pmQuote request → calendar
BookedCalendar that books itself
Managed Google Calendar and Aroha Bookings rules, reminders, buffers, no double bookings.
Aurora business chatbot
Your team's brain — pulls customer history, drafts SOPs, answers any question instantly.
Caller ID + memory
Remembers every customer. Greets returning callers by name with full conversation history.
Email + SMS follow-ups
Never let a hot lead go cold — automated follow-ups in your voice.
Unified CRM timeline
Calls, bookings, emails, SMS — every customer interaction in one beautiful timeline.
Automated workflows
Smart routing, escalations, VIP rules, after-hours handling — all on autopilot.
Privacy-minded by design
GDPR + NZ Privacy Act compliant. Call recording is opt-in. Your data is yours.
Natural Kiwi voice
Sounds like a real local. Handles accents, background noise, interruptions.
How it works
From phone ringing to revenue in 24 hours.
Most businesses go live the same day. White-glove setup is included on every plan — no contracts, no commitments.
Step 01
Get your number
Choose a brand-new business line or forward your existing one. Instant activation. Keep or port any number, anytime.
- Instant activation
- Smart routing to mobiles, teams or branches
- Keep your existing number
Step 02
Set your rules
Tell Aroha your hours, services, prices and how you book. We craft the brain — you stay in control.
- Custom greeting + brand tone
- FAQs, services, policies
- After-hours behaviour, urgent rules
Step 03
Start booking
Aroha handles every call instantly. Captures details, checks availability, books appointments, sends confirmations.
- Bookings dropped into your calendar
- Missed-call texts + email summaries
- Reminders & follow-ups
Plays nicely with everything
Connects to the tools you already love.
Aroha drops into your workflow. Google Calendar, CRM, billing, comms — managed for you, no manual data entry.
📅
Google Calendar
Managed availability sync
🗓️
Aroha Bookings
Rules, buffers, reminders
📞
Telnyx
Carrier-grade phone numbers
💳
Stripe
Billing & invoices
🔗
HubSpot
CRM bidirectional sync
⚡
Zapier
5,000+ tools, no code
💬
Slack
Real-time call alerts
🛠️
Make
Custom automations
Pricing
Pick a plan that grows with your phone line.
Transparent pricing in NZD. No contracts. No setup fees. Cancel anytime, money-back inside 7 days.
Lite
Bookings only — perfect for solo operators.
NZ$99/month
USD $45 · ex GST
- 1 dedicated business number (Telnyx-powered)
- 100 inbound minutes / month
- 24/7 AI receptionist (bookings only)
- Friendly, natural NZ voice
- Real-time availability checking
- Managed Google Calendar + Aroha Bookings setup
Essentials
Full-featured AI receptionist.
NZ$199/month
USD $90 · ex GST
- 1 dedicated business number
- Unlimited inbound minutes
- 24/7 AI receptionist (full mode)
- Natural NZ voice
- Smart booking through Google Calendar + Aroha-managed rules
- Knowledge base setup (FAQs, hours, services, policies)
Most popular
Professional
Routing, transfers, analytics for growing teams.
NZ$349/month
USD $157 · ex GST
- 2 dedicated business numbers (brands or departments)
- Unlimited inbound minutes
- 24/7 AI receptionist (full mode)
- Smart call routing & live transfers (mobile or team)
- Automatic booking confirmations (email)
- Managed Google Calendar setup across staff calendars
Premium
Multi-location, VIPs, white-glove support.
NZ$599/month
USD $269 · ex GST
- Up to 5 dedicated business numbers (multi-location)
- Unlimited inbound minutes
- 24/7 AI receptionist (full mode)
- Advanced call routing & Team Handover Mode
- Custom AI voice branding (trained to your tone)
- Call logs, recordings & full transcripts
7-day money-back guarantee · Cancel anytime · Done-for-you setup
Loved by Kiwi & Yankee businesses
Don't take our word for it.
From sole-trade sparkies to multi-location clinics — Aroha is the receptionist they wish they hired five years ago.
“Helps us keep up with calls while we're out on site. We'd be losing jobs without it.”
LR
Liam R.
Owner, Trades
“Set-up was quick and the AI sounds like a real Kiwi. Clients love that someone always answers.”
SK
Sophie K.
Salon owner
“Quotes just appear in the calendar. It's freed up a stupid amount of admin time.”
DM
Daniel M.
Trades business owner
“Easy to tweak, easy to use, and it's already turned missed calls into new clients.”
CL
Chloe L.
Clinic manager
“Customers reckon they're talking to my receptionist. They've got no idea it's AI.”
TW
Tama W.
Auto workshop
“Inquiries come in 24/7 now. Aroha books the viewing and tells me about the lead in one tap.”
MP
Mia P.
Real estate
“Helps us keep up with calls while we're out on site. We'd be losing jobs without it.”
LR
Liam R.
Owner, Trades
“Set-up was quick and the AI sounds like a real Kiwi. Clients love that someone always answers.”
SK
Sophie K.
Salon owner
“Quotes just appear in the calendar. It's freed up a stupid amount of admin time.”
DM
Daniel M.
Trades business owner
“Easy to tweak, easy to use, and it's already turned missed calls into new clients.”
CL
Chloe L.
Clinic manager
“Customers reckon they're talking to my receptionist. They've got no idea it's AI.”
TW
Tama W.
Auto workshop
“Inquiries come in 24/7 now. Aroha books the viewing and tells me about the lead in one tap.”
MP
Mia P.
Real estate
“Helps us keep up with calls while we're out on site. We'd be losing jobs without it.”
LR
Liam R.
Owner, Trades
“Set-up was quick and the AI sounds like a real Kiwi. Clients love that someone always answers.”
SK
Sophie K.
Salon owner
“Quotes just appear in the calendar. It's freed up a stupid amount of admin time.”
DM
Daniel M.
Trades business owner
“Easy to tweak, easy to use, and it's already turned missed calls into new clients.”
CL
Chloe L.
Clinic manager
“Customers reckon they're talking to my receptionist. They've got no idea it's AI.”
TW
Tama W.
Auto workshop
“Inquiries come in 24/7 now. Aroha books the viewing and tells me about the lead in one tap.”
MP
Mia P.
Real estate
“Helps us keep up with calls while we're out on site. We'd be losing jobs without it.”
LR
Liam R.
Owner, Trades
“Set-up was quick and the AI sounds like a real Kiwi. Clients love that someone always answers.”
SK
Sophie K.
Salon owner
“Quotes just appear in the calendar. It's freed up a stupid amount of admin time.”
DM
Daniel M.
Trades business owner
“Easy to tweak, easy to use, and it's already turned missed calls into new clients.”
CL
Chloe L.
Clinic manager
“Customers reckon they're talking to my receptionist. They've got no idea it's AI.”
TW
Tama W.
Auto workshop
“Inquiries come in 24/7 now. Aroha books the viewing and tells me about the lead in one tap.”
MP
Mia P.
Real estate
“Inquiries come in 24/7 now. Aroha books the viewing and tells me about the lead in one tap.”
MP
Mia P.
Real estate
“Customers reckon they're talking to my receptionist. They've got no idea it's AI.”
TW
Tama W.
Auto workshop
“Easy to tweak, easy to use, and it's already turned missed calls into new clients.”
CL
Chloe L.
Clinic manager
“Quotes just appear in the calendar. It's freed up a stupid amount of admin time.”
DM
Daniel M.
Trades business owner
“Set-up was quick and the AI sounds like a real Kiwi. Clients love that someone always answers.”
SK
Sophie K.
Salon owner
“Helps us keep up with calls while we're out on site. We'd be losing jobs without it.”
LR
Liam R.
Owner, Trades
“Inquiries come in 24/7 now. Aroha books the viewing and tells me about the lead in one tap.”
MP
Mia P.
Real estate
“Customers reckon they're talking to my receptionist. They've got no idea it's AI.”
TW
Tama W.
Auto workshop
“Easy to tweak, easy to use, and it's already turned missed calls into new clients.”
CL
Chloe L.
Clinic manager
“Quotes just appear in the calendar. It's freed up a stupid amount of admin time.”
DM
Daniel M.
Trades business owner
“Set-up was quick and the AI sounds like a real Kiwi. Clients love that someone always answers.”
SK
Sophie K.
Salon owner
“Helps us keep up with calls while we're out on site. We'd be losing jobs without it.”
LR
Liam R.
Owner, Trades
“Inquiries come in 24/7 now. Aroha books the viewing and tells me about the lead in one tap.”
MP
Mia P.
Real estate
“Customers reckon they're talking to my receptionist. They've got no idea it's AI.”
TW
Tama W.
Auto workshop
“Easy to tweak, easy to use, and it's already turned missed calls into new clients.”
CL
Chloe L.
Clinic manager
“Quotes just appear in the calendar. It's freed up a stupid amount of admin time.”
DM
Daniel M.
Trades business owner
“Set-up was quick and the AI sounds like a real Kiwi. Clients love that someone always answers.”
SK
Sophie K.
Salon owner
“Helps us keep up with calls while we're out on site. We'd be losing jobs without it.”
LR
Liam R.
Owner, Trades
“Inquiries come in 24/7 now. Aroha books the viewing and tells me about the lead in one tap.”
MP
Mia P.
Real estate
“Customers reckon they're talking to my receptionist. They've got no idea it's AI.”
TW
Tama W.
Auto workshop
“Easy to tweak, easy to use, and it's already turned missed calls into new clients.”
CL
Chloe L.
Clinic manager
“Quotes just appear in the calendar. It's freed up a stupid amount of admin time.”
DM
Daniel M.
Trades business owner
“Set-up was quick and the AI sounds like a real Kiwi. Clients love that someone always answers.”
SK
Sophie K.
Salon owner
“Helps us keep up with calls while we're out on site. We'd be losing jobs without it.”
LR
Liam R.
Owner, Trades
Want to DIY? Meet Aroha AI
One Aroha Group engine. Two ways to run it.
Aroha Calls is the managed service: Leo builds, tunes, and runs it for you. Aroha AI is the self-serve platform behind the scenes for owners who want to configure voice, email, CRM, calendars, and workflows themselves.
Aroha Calls
Fully managed
- Leo personally onboards
- White-glove setup
- Priority support
- From NZ$99/mo
Aroha AI
Self-serve platform
- Build it yourself
- Same voice + brain
- Lower starting price
- arohaai.app
Already on Aroha Calls?
Your dashboard pre-identifies your account on arohaai.app — open Aurora, view live transcripts and edit policies.
FAQ
Questions, answered.
Can't find it here? Email us — a real human (Leo) replies, fast.
Nope. Aroha works with any number of any provider. We give you a Telnyx business line, or forward your existing one in seconds.
Most businesses are live the same day. Our team builds your knowledge base, voice and rules — you approve and we flick the switch.
Yes. You can either forward it to your new Aroha line, or fully port it across. We handle everything.
Aroha checks your real-time Google Calendar availability and Aroha-managed booking rules, books, sends confirmations and reminders, and syncs everything back.
Lite is bookings-only with 100 minutes. Essentials adds the full receptionist with unlimited minutes. Professional adds routing, transfers and analytics. Premium covers multi-location, VIP rules and priority support.
Yes — cancel any time, your plan runs until end of cycle. New customers also get a 7-day money-back guarantee from first activation.
Every call gets an instant email summary. Full transcripts and recordings are available in your dashboard.
We're GDPR + NZ Privacy Act compliant. Recording is opt-in. Your data is encrypted at rest, never sold, and you can request deletion any time.
Absolutely. Set rules to escalate VIPs, urgent jobs or after-hours emergencies straight to your mobile or whoever's on call.
Salons, clinics, tradies, real estate, gyms, automotive, vets, spas, cafes — any service business with appointments or phone-led leads.
Your next caller should become a booking, not a voicemail.
Bring your real business details. Leo will show you the exact AI receptionist, inbox, follow-up, and booking workflow Aroha Group would run for you.
7-day money-back guarantee · Cancel anytime · Live the same day