Everything your front desk should do, managed for you.
Aroha Calls is not just a voice bot. It is call answering, bookings, customer memory, follow-up, messaging, email, Aurora, and analytics packaged as a managed service.
AI receptionist
Answers every call instantly, follows your rules, captures caller details, and handles real conversations instead of forcing scripts.
- Caller ID memory
- Natural NZ or US voice
- Spam filtering
- Urgent caller routing
Smart booking
Books appointments, quote calls, and follow-ups into the right calendar with service rules, buffers, reminders, and availability checks.
- Google Calendar sync
- Aroha Bookings support
- Booking confirmations
- No double bookings
CRM + customer memory
Every call, booking, message, and email lands in a timeline so Aroha remembers returning customers and your team sees the full story.
- Lead profiles
- Customer timeline
- AI summaries
- Repeat caller context
Email AI
AI-assisted replies, follow-ups, and inbox workflows keep admin moving after the call without losing your voice or approval control.
- Suggested replies
- Review queues
- Follow-up templates
- Shared inbox ready
Messages AI
Missed-call recovery, reminders, and SMS follow-ups help turn calls into confirmed bookings and reduce no-shows.
- SMS reminders
- Missed-call recovery
- Message summaries
- Follow-up automation
Automated workflows
Trigger actions from calls, bookings, and messages so your front desk does the next step while you stay focused on the work.
- Quote capture
- Lead qualification
- Task creation
- Policy-aware actions
Aurora assistant
Aurora is the business chatbot inside Aroha AI. Ask about customers, missed leads, bookings, and what needs attention today.
- Business memory
- Team Q&A
- Insights
- Next best actions
Analytics
See call volume, bookings, missed opportunities, customer trends, and performance insights in the dashboard and reports.
- Monthly reports
- Weekly insights
- Revenue saved
- Conversion tracking