How To Choose An AI Receptionist For A Tradie Business (2026)
Tradies miss more calls than any other industry. A practical guide for plumbers, sparkies, builders and chippies on what an AI receptionist must do.
Why tradies bleed money on the phones
When you're up a ladder or under a sink, you can't always pick up. Even a small number of missed high-intent calls can be expensive because many callers are ready to book and will simply try the next business.
What a good AI receptionist needs to do for a tradie
Quote intake (suburb, job type, urgency), calendar booking with travel time and bay/site availability, urgent escalations to your mobile, and SMS follow-ups for quotes that don't book.
Where Aroha shines for tradies
Aroha learns your pricing rules, books into your calendar where appropriate, captures suburb and urgency, and routes urgent jobs such as burst pipes or lockouts to the right person.
What it costs vs. what it pays back
From NZ$99/month. For many tradie businesses, one recovered job can cover the monthly plan. The key is measuring how many real leads are currently being missed.