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📦The Growth Pack

Aroha Calls Professional

Professional is built for multi-staff shops and multi-brand operators. 2 numbers, smart routing and live transfers, advanced KB, monthly analytics, and Aurora business chatbot for the team.

Aroha Calls
Managed AI receptionist
Growth Pack
Professional
Routing, transfers, analytics for growing teams.
Numbers
2 lines
Minutes
Unlimited
Analytics
Monthly
AC-03
v2026.4
From
NZ$349/mo
Aroha
Professional · Growth Pack
AC-03
Most popular plan

AC-03

Professional

Routing, transfers, analytics for growing teams.

NZ$349/month

USD $157 · ex GST

2 lines

Numbers

Unlimited

Minutes

Monthly

Analytics

7-day money-back guarantee · Cancel anytime · Done-for-you setup

Best for

Salons, clinics and service businesses with multiple staff, multiple locations or increasing demand.

What ships in the Professional box.

Every Aroha plan is a full package. Here's exactly what you get when you sign up.

01

2 dedicated business numbers

02

Smart routing + live transfers

03

Advanced KB build with custom workflows

04

Aurora business chatbot for staff

05

Monthly performance insights report

06

Email AI with team collaboration

07

Full CRM timeline + lead profiles

Every capability, in detail.

Voice AI

  • 2 dedicated numbers

    Run two brands, two departments, or two locations from one Aroha.

  • Smart routing + live transfers

    Aroha qualifies the call, routes to the right person, or transfers live.

Calendar & bookings

  • Multi-staff Google Calendar setup

    Booking management across your whole team. Aroha picks the right staff calendar.

CRM & customer memory

  • Full CRM timeline

    Every customer interaction in one timeline. Searchable, taggable, exportable.

Email AI

  • Email AI — team collaboration

    Auto-reply, review queue, custom templates, team handoffs.

Messages & SMS

  • SMS + email follow-ups

    Quote chasing, booking reminders, post-job thank-yous.

Knowledge base

  • Advanced KB + workflows

    Custom FAQs, services, pricing, escalation rules.

Analytics & reporting

  • Monthly performance insights

    Call volume, missed opportunities, revenue trends, team performance.

Extras

  • Aurora business chatbot

    Aurora is your team's AI co-pilot — answers any question with full data context.

Setup & support

  • Done-for-you setup

    Leo personally tunes routing, KB and workflows.

How Professional compares.

Every feature, every plan, side by side. No surprises.

Compare every feature
Lite
NZ$99/mo
Essentials
NZ$199/mo
Professional
NZ$349/mo
Most popular
Premium
NZ$599/mo
Phone numbers & minutes
Dedicated business numbers
1
1
2
Up to 5
Inbound AI minutes / month
100
Unlimited
Unlimited
Unlimited
Forward existing number
Number porting
Multi-country numbers (NZ + US)
AI receptionist
24/7 AI receptionist
Bookings only
Full mode
Full mode
Full mode
Natural NZ voice
Custom voice branding
Spam & robocall filtering
Smart routing & live transfers
Team Handover Mode
VIP / urgent caller rules
Bookings & calendar
Real-time availability
Google Calendar sync
Aroha-managed booking rules
Google Calendar setup handled by us
Multi-staff calendars
Multi-location bookings
SMS + email reminders
CRM & customer memory
Caller ID & call logs
Basic customer memory
Full CRM timeline
Lead profiles + tags
Lifetime value tracking
Email AI
Email summaries to inbox
Email AI auto-reply
Review queue
Smart categorisation
Custom templates
Team collaboration
Messages & SMS
Missed-call SMS auto-reply
Booking confirmations (SMS)
AI SMS follow-ups
Win-back & review campaigns
Knowledge base & workflows
Simple KB (hours, services, FAQs)
Advanced KB (custom workflows)
Branded & customised KB
Workflow automations
Analytics & reporting
Call logs & summaries
Full transcripts
Performance analytics
Monthly
Weekly
Missed revenue tracking
Team performance reporting
Aurora — your AI business co-pilot
Aurora business chatbot
Aurora full data context
Aurora workflow automation
Setup & support
Done-for-you onboarding
Live in 24 hours
Standard email support
Priority onboarding
Dedicated success manager
Pricing & guarantees
Monthly price (NZD)
$99
$199
$349
$599
Monthly price (USD)
$45
$90
$157
$269
7-day money-back guarantee
Cancel anytime
No contracts

Professional FAQ

What does 'Smart routing' actually do?

Aroha listens to the caller's intent and routes to the right team member, brand or department — or transfers live to a mobile when needed.

Can the 2 numbers be in different countries?

Yes. We'll set up one in NZ and one in the US (or any combination).

Is Aurora included?

Yes — Professional is the first plan that includes Aurora, our AI business co-pilot for staff.

Ready to ship the Professional box?

Live in 24 hours. Cancel anytime. 7-day money-back guarantee. Or call Grace from Aroha and hear the flow live.

+64 3 667 2033 lets you hear from Grace from Aroha right now and see how she would handle your business.